SERVPRO of Park Ridge, North Rosemont and South Des Plaines

Servpro was the perfect choice to clean out a hoarders house. This house was infested with mice, bed bugs and ants. It's was totally discusting. I called another company after Servpro. Servpro did the job quicker. The crew had a list of what the owner was looking for. They came out with anything they had on the list and anything valuable looking. The crew was quick and amazing putting up with that mess. We tried to clean and knew it was to much. I called for professional help and they are it. If you need and honest trustworthy company this is the place. They are worth every penny. They got the job done in 3 days. This crew was amazing! I can't Thank them and Servpro enough. How they tackled some of the removal is amazing. I attached collaged before and after pictures. Some of the singles photos are rooms I just didn't take before photos. Communication was excellent as well. I was informed about everything. Mary did a great job texting and calling me. Excellent service.

They were on site within 30 minutes of calling. They were absolutely amazing to work with. Cleaned out the flood, boxed and bagged all of our belongings, cut out the contained dry wall all in 2 days. We would not have been able to get back to normal without them. Amazing team.

The team was excellent and the job was well done. The only reason for 4 stars instead of 5 is because it was rarely possible to get much advance notice of when (day and time) each next step was to be done. Knowing that would have been helpful to me but, in the end, all went well.

Had a really bad experience with ServPro of Park Ridge, they started a water damage mitigation and restoration on my kitchen and right after the first full day of work ripping of the drywall they would only come for half a day or not show up at all, eventually they arranged a subcontractor to resume the work but he would only work on Sundays, which delayed the restoration even further and left me without a kitchen for nearly 8 weeks. I eventually had to hire another company to not only finish the restoration, but also reinstall the kitchen cabinets that were poorly assembled by the subcontractor, wash and deep clean the carpet that was poorly covered when mitigation started. I wish good luck to anyone working with ServPro in the future, and would recommend to keep an eye on the pattern I described so if it happens then hire another company right away, also complaints to ServPro HQ are ignored, they never followed up on my phone calls, email, social media messages etc so don't even try.

When a sewer back-up flooded a basement of my rental house, I contacted ServPro of Park Ridge to come in and clran up and remove the water. They responded immediately and sent their cleanup crew right away. They did a fabulous job. They handled the situation and coordinated their service wuth the tenant accomodating every scheduling conflict. I highly recommend using ServPro of Park Ridge. I was highly satisfied with the quality of their work and the price was fair. At the end of the job, it was like there had never been a problem. Thanks for a good job, well done on time and as quoted.

First time filing an insurance claim, walked us through the process, clean up was quick and professional. Restore was smooth.

I spoke to Chris from this Servpro and he was so professional and so informative and after hearing what I needed he gave me recommendations of who I should actually use for this very small job and that they would not be my cheapest option and only a very professional company does that. I really appreciated the information. if you have any kind of water damage Etc I suggest you please call this business I'm sure you will be very satisfied.

I called, a lady took my information and said that someone would call me back but no one ever did.